Retail Store Manager: Lead Sales & Customer Experience

Cricket Wireless LLC.; Branson (MO); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Disability Benefits (short/long term)

Life and Accidental Death Insurance

Employee discounts on AT&T mobility

Job summary

AT&T is seeking a Store Manager to oversee daily store operations, drive sales, and deliver an exceptional customer experience. You will mentor a team of retail sales consultants, manage merchandising and product launches, and lead outreach efforts including off-site events to boost traffic and revenue.

The role requires strong communication and leadership, 3+ years in sales or customer experience in telecommunications, and prior management experience.

Qualifications

• Strong communication and leadership abilities.
• 3+ years in sales or customer experience in telecommunications or related industry.
• Prior management experience is required.
• Strong planning, analytical and problem‑solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations, merchandising and product launches to meet sales objectives.
• Coach a team of retail sales consultants to achieve sales and service goals.
• Lead outreach and promotional activities, including off-site events as needed.

Skills

Excellent communication

Leadership

Team management

Sales & service

Planning & analytics

Wireless terminology

Stakeholder collaboration

Job description

AT&T is seeking a Store Manager to oversee daily store operations, drive sales, and deliver an exceptional customer experience. You will mentor a team of retail sales consultants, manage merchandising and product launches, and lead outreach efforts including off-site events to boost traffic and revenue.

The role requires strong communication and leadership, 3+ years in sales or customer experience in telecommunications, and prior management experience.