Retail Store Manager — Lead Sales, Team Growth & Service

Jobtome; Trinway (OH); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Associate discounts

Career growth and promotion

Job summary

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role drives in-store and omnichannel sales while executing the store business plan and analyzing performance in a fast-paced environment.

You will build a high-performing team, coach staff, ensure safety and compliance, and uphold Rural King's values. This position offers growth opportunities and a collaborative work culture at our Ohio location.

Qualifications

• 2+ years of retail management or store leadership experience.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, sales, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.
• Strong business, analytical, problem-solving, decision-making, and communication skills.
• Ability to analyze performance and implement strategies to improve sales and profitability.
• Proficiency with Microsoft Office, Excel, POS systems, retail technology, and inventory management systems.
• Able to work in a fast-paced environment with multiple priorities and flexible hours.
• Must meet federal requirements to qualify for an FFL, when applicable.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Retail management

Team leadership

Analytical thinking

Problem-solving

Communication

Scheduling

Loss prevention

Business acumen

Customer service

Adaptability

Tools

Microsoft Office

Excel

POS systems

Retail technology

Inventory management systems

Job description

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role drives in-store and omnichannel sales while executing the store business plan and analyzing performance in a fast-paced environment.

You will build a high-performing team, coach staff, ensure safety and compliance, and uphold Rural King's values. This position offers growth opportunities and a collaborative work culture at our Ohio location.