Retail Store Manager — Lead Sales, Service & Team

Guitar Center Inc.; Chesapeake (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Mental health support

Paid time off

Employee discount program

Tuition reimbursement

Job summary

Music & Arts, part of Guitar Center, seeks a Retail Store Manager to lead day-to-day sales and operations while upholding excellent customer service standards. Responsibilities include coaching the sales team, monitoring financials and inventory, ensuring product availability and display, payroll and staffing, and promoting music lessons.

Ideal candidates have 3-5 years of retail experience with interest in music; equal opportunity employer.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• 3-5 years retail experience (preferred).
• Musical experience and interest (preferred).

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed to meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all products in the store are available for purchase and displayed appropriately.
• Oversee payroll, recruiting, hiring and training of store employees.
• Execute operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Deliver outstanding customer service to every customer.
• Additional duties as assigned.

Skills

Coaching

Sales leadership

Customer service

Inventory management

Payroll management

Hiring and training

Education

High School Diploma

Tools

POS software

Job description

Music & Arts, part of Guitar Center, seeks a Retail Store Manager to lead day-to-day sales and operations while upholding excellent customer service standards. Responsibilities include coaching the sales team, monitoring financials and inventory, ensuring product availability and display, payroll and staffing, and promoting music lessons.

Ideal candidates have 3-5 years of retail experience with interest in music; equal opportunity employer.