Retail Store Manager: Lead Sales, Ops & Customer Experience

Music & Arts; Bothell (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Mental health support

Paid time off

Employee discounts

Tuition reimbursement

Job summary

Music & Arts is seeking a Retail Store Manager to lead day-to-day sales and store operations while delivering outstanding customer service. You will coach the Sales team, manage payroll and hiring, ensure product availability, and oversee institutional sales and rental services for assigned accounts.

We offer full-time benefits including Medical, Dental, Vision, 401K with company match, mental health support, paid time off, employee discounts, and tuition reimbursement.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• Preferred: 3–5 years retail experience.
• Preferred: musical experience or interest.

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all store products are available for purchase and displayed properly.
• Oversee payroll, recruiting, hiring and training of store employees.
• Execute operational tasks related to institutional sales and rental services for all accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to each and every customer.
• Additional duties as assigned.

Skills

Sales leadership

Customer service

Payroll management

Recruiting

Store operations

Inventory management

Education

High School Diploma or Equivalent

Job description

Music & Arts is seeking a Retail Store Manager to lead day-to-day sales and store operations while delivering outstanding customer service. You will coach the Sales team, manage payroll and hiring, ensure product availability, and oversee institutional sales and rental services for assigned accounts.

We offer full-time benefits including Medical, Dental, Vision, 401K with company match, mental health support, paid time off, employee discounts, and tuition reimbursement.