Retail Store Manager | Lead Sales & Ops Customer Experience

Woodwind & Brasswind; Doylestown Township (Bucks County); On-site; USD 54,443,000 - 60,174,000; Full time

Job summary

Music & Arts is seeking a Retail Store Manager to oversee day-to-day sales and operations while maintaining excellent customer service standards. The role includes coaching a sales team, managing payroll and hiring, and promoting the lesson program to grow revenue and student enrollment.

Ideal candidates will have 3–5 years retail experience and a passion for music. Compensation includes a bonus program and comprehensive benefits.

Qualifications

• High School Diploma or Equivalent is required.
• 2 years of relevant work experience are required.

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Be sure that all products in the store are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring and training of store employees.
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to each and every customer.

Education

High School Diploma or Equivalent

Job description

Music & Arts is seeking a Retail Store Manager to oversee day-to-day sales and operations while maintaining excellent customer service standards. The role includes coaching a sales team, managing payroll and hiring, and promoting the lesson program to grow revenue and student enrollment.

Ideal candidates will have 3–5 years retail experience and a passion for music. Compensation includes a bonus program and comprehensive benefits.