Retail Store Manager — Lead Sales & Customer Experience

AT&T; Union City (CA); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Supplemental benefit programs

Employee Assistance Programs

Wellness programs

Employee discounts

Job summary

AT&T in Union City, CA is seeking a Store Manager to oversee daily store operations, lead and develop a team, and ensure customers experience our best-in-class services, entertainment and technology. You will drive merchandising and product launches, meet sales goals, and coach a team of retail sales consultants to achieve service excellence.

Joining AT&T includes best-in-class paid training and opportunities for leadership growth, with a focus on exceptional customer experiences and

Qualifications

• Excellent communication and leadership abilities.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations and ensure excellent customer experience.
• Lead, coach and develop a team of retail sales consultants to meet sales and service goals.
• Drive merchandising, product launches and sales objectives.
• Participate in off-site events and outreach activities.

Skills

Excellent communication

Leadership experience

Sales experience

Telecom knowledge

Team coaching

Strategic planning

Job description

AT&T in Union City, CA is seeking a Store Manager to oversee daily store operations, lead and develop a team, and ensure customers experience our best-in-class services, entertainment and technology. You will drive merchandising and product launches, meet sales goals, and coach a team of retail sales consultants to achieve service excellence.

Joining AT&T includes best-in-class paid training and opportunities for leadership growth, with a focus on exceptional customer experiences and