Retail Store Manager: Lead Revenue & Team Growth

Tccrocks; New York (NY); Sur place; USD 66 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision

Development and growth opportunities

Résumé du poste

TCC Wireless is seeking a Full-Time Retail Store Manager for our NY College Point location. You will lead a fast-paced store, drive revenue, and ensure exceptional customer experiences while managing staff and operations.

The role requires 2+ years in wireless retail, strong leadership, and a commitment to outstanding service. You will support store performance, scheduling, training, and adherence to company policies in a dynamic environment.

Qualifications

• Minimum 2 years’ experience in wireless retail.
• Legally authorized to work in the United States.
• Able to work nights, weekends, and holidays.
• Full-time role; minimum 45 hours per week.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods.
• Must be able to move and/or lift up to 25 pounds.

Responsabilités

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Responsible for full operations of store including staffing needs, performance management of employees, opening/closing, service levels and inventory.
• Drives monthly revenue goals through acquiring new customer accounts and maximizing existing accounts.
• Leads by example by exceeding sales goals and performance metrics.
• Hires, develops, motivates and manages a high-performing team.
• Ensures store compliance with audits and paperwork security management.
• Manages cash, credit card and other payment media handling /Register Management.
• Maintains store appearance and cleanliness to company standards.

Connaissances

P&L management

Staff management

Sales leadership

Customer service

Communication skills

Formation

High School Diploma or GED

College degree is a plus

Description du poste

TCC Wireless is seeking a Full-Time Retail Store Manager for our NY College Point location. You will lead a fast-paced store, drive revenue, and ensure exceptional customer experiences while managing staff and operations.

The role requires 2+ years in wireless retail, strong leadership, and a commitment to outstanding service. You will support store performance, scheduling, training, and adherence to company policies in a dynamic environment.