Retail Store Manager: Lead Operations, Merch & Experience

Kohl's; Toledo (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Kohl's in Toledo, Ohio is seeking an Operations Manager or Merchandising Manager to oversee store operations, ensuring excellent customer service and driving overall profitability. The ideal candidate will coach and develop associates while executing operational and merchandising processes.

Responsibilities include managing stockroom processes, maintaining product levels on the sales floor, and ensuring compliance with merchandising standards. Candidates should have experience in supervision and possess strong communication and management skills.

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates.
• Great verbal/written communication and interpersonal skills.
• Excellent decision-making and problem-solving skills.
• Strong people management skills.

Responsibilities

• Ensure sound operational processes including receiving and processing product.
• Drive accuracy through completion of required business directives.
• Maintain appropriate levels of product on the sales floor.
• Lead efforts at point of sale and customer service departments.
• Manage the training processes for new hires.

Skills

Team supervision

Verbal/written communication

Decision-making

Problem-solving

People management

Customer service mindset

Education

College degree or equivalent

Job description

Kohl's in Toledo, Ohio is seeking an Operations Manager or Merchandising Manager to oversee store operations, ensuring excellent customer service and driving overall profitability. The ideal candidate will coach and develop associates while executing operational and merchandising processes.

Responsibilities include managing stockroom processes, maintaining product levels on the sales floor, and ensuring compliance with merchandising standards. Candidates should have experience in supervision and possess strong communication and management skills.