Retail Store Manager: Lead & Grow Sales Team

Mobilelink USA; Harlingen (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Descripción de la vacante

Cricket Wireless in Harlingen, TX is seeking a Store Manager to lead in-store sales, service and customer experience initiatives. You will coach the team, drive performance, and ensure a welcoming store environment that reflects the brand.

Responsibilities include training staff on products and promotions, managing schedules to meet budgeted hours, and partnering with the District Manager to launch new offerings while delivering exceptional customer experiences daily.

Formación

• Must be able to speak fluent English.
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to have reliable transportation to assist at other locations within 30 minutes' radius from the home store when needed.
• Must have a valid driver's license and auto insurance.

Responsabilidades

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.

Conocimientos

Fluent English

Leadership

Sales skills

Customer focus

Flexible hours

Educación

Retail sales management experience

Recruiting & team development

Descripción del empleo

Cricket Wireless in Harlingen, TX is seeking a Store Manager to lead in-store sales, service and customer experience initiatives. You will coach the team, drive performance, and ensure a welcoming store environment that reflects the brand.

Responsibilities include training staff on products and promotions, managing schedules to meet budgeted hours, and partnering with the District Manager to launch new offerings while delivering exceptional customer experiences daily.