Retail Store Manager: Lead Community & Total Solutions

Staples, Inc.; Columbia (SC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development program

Weekly pay

Medical benefits package

401(k) with company match

Store discount

Job summary

Staples, Inc. is seeking a General Manager to lead a high-performing store with a focus on community engagement and customer solutions. You will drive sales, professional services, and retail operations while building a positive, collaborative team culture.

The role emphasizes consultative selling to small business customers and delivering total solutions across merchandise, print & marketing services, and community relationships.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Store operations experience with analysis, planning, financial acumen and driving results.
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a consultative and customer centric environment for the small business customer.
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring.
• Lead merchandise sales, print & marketing services and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY.
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.

Skills

Store management

Customer service

Team leadership

Consultative selling

Operational excellence

Financial acumen

Education

Bachelor's degree in Business or related field

Job description

Staples, Inc. is seeking a General Manager to lead a high-performing store with a focus on community engagement and customer solutions. You will drive sales, professional services, and retail operations while building a positive, collaborative team culture.

The role emphasizes consultative selling to small business customers and delivering total solutions across merchandise, print & marketing services, and community relationships.