Store Leader: Community-Driven Retail Growth & Coaching

Staples, Inc.; Glenview (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development program

Weekly pay

Full medical benefits

401(k) with company match

Associate store discount

Job summary

Staples, Inc. is seeking a General Manager to lead a busy retail store with a strong focus on customer service and community engagement. You will guide sales, print and marketing services, and small business solutions while mentoring a team to achieve daily goals.

You will develop a consultative selling culture, drive profitability, and ensure timely, flawless store execution. The role requires leadership experience and a commitment to Staples values and customer satisfaction.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
• Store Operations experience with analysis, planning, financial acumen and driving results
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
• Experience developing a team in operational excellence to drive profitable YOY sales and margins
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a consultative and customer centric environment for the small business customer
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring
• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Overall leadership of running a store; additional responsibilities as needed or assigned

Skills

Store management

Store operations

Customer-centric selling

Team development

Sales & margins

Operational excellence

Coaching

Physical ability

Education

Bachelor's Degree in Business

Job description

Staples, Inc. is seeking a General Manager to lead a busy retail store with a strong focus on customer service and community engagement. You will guide sales, print and marketing services, and small business solutions while mentoring a team to achieve daily goals.

You will develop a consultative selling culture, drive profitability, and ensure timely, flawless store execution. The role requires leadership experience and a commitment to Staples values and customer satisfaction.