Retail Store Manager: Inspire Teams & Drive Results

FashionUnited; Hanover (NH); On-site; USD 3,306,240 - 4,339,440; Full time

Job summary

Wolverine Worldwide is seeking a Store Manager in New Hampshire to lead a high-energy retail team, deliver excellent customer service, and drive sales. You will manage daily operations and develop staff while upholding brand standards.

Join a dynamic organization committed to an inclusive work culture and strong community presence, with a focus on coaching and performance to achieve targets.

Qualifications

• Experience in a management role in a fast‑paced retail environment.
• Proven sales background with experience setting and delivering store KPIs.
• Flexible schedule including mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks.
• Proficient in POS systems.
• Budget management experience including payroll and expenses.
• Exceptional customer service and team management skills.
• Interest in market trends in retail.

Responsibilities

• Be a role model – motivate and engage your team to bring brand values to life daily, promoting inclusivity and celebrating success.
• Own sales and profit results, driving cost management, payroll, and KPIs.
• Deliver outstanding service to all customers with role model behaviours.
• Communicate efficiently on the floor and behind the scenes, building relationships across the business and with customers.
• Foster a supportive, productive, and inclusive environment with teamwork and accountability.
• Ensure policies, standards, and procedures are understood and followed, including safety and stock management.
• Identify innovative methods to boost loyalty and drive the brand locally.
• Coordinate stock placement and smooth store operations.
• Lead change management and adoption of new brand practices.
• Create amazing experiences for customers through authentic service.

Skills

Management experience

Sales background

KPIs

POS systems

Budget management

Customer service

Team leadership

Flexibility

Hiring & development

Education

High School diploma

Tools

POS systems

Job description

Wolverine Worldwide is seeking a Store Manager in New Hampshire to lead a high-energy retail team, deliver excellent customer service, and drive sales. You will manage daily operations and develop staff while upholding brand standards.

Join a dynamic organization committed to an inclusive work culture and strong community presence, with a focus on coaching and performance to achieve targets.