Store Team Leader: Elevate Customer Experience

Merrell; Byron Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Wolverine Worldwide is seeking an Assistant Manager to support the Store Manager in all aspects of operations, driving sales and delivering memorable in-store experiences. You will lead a cohesive team, model brand values, and ensure a welcoming and inclusive environment while maintaining standards and KPIs.

Qualified candidates have prior experience in fast-paced retail, strong communication, and a high school diploma.

Qualifications

• Prior experience in a fast-paced, customer-facing environment.
• Leadership or supervisory experience preferred.
• Flexible and adaptable; available mornings/evenings/weekends/holidays.
• Passion for brands and delivering store targets.

Responsibilities

• Be a role model - motivate and engage your team to bring brand values to life.
• Deliver outstanding service to customers and maintain standards.
• Assist in driving sales, merchandising, and policy compliance.
• Communicate efficiently on the floor and behind the scenes; build relationships.
• Partner with the Store Manager to generate engaging marketing ideas.

Skills

Customer service

Team leadership

Communication

Sales driven

Stock management

Education

High School diploma

Job description

Wolverine Worldwide is seeking an Assistant Manager to support the Store Manager in all aspects of operations, driving sales and delivering memorable in-store experiences. You will lead a cohesive team, model brand values, and ensure a welcoming and inclusive environment while maintaining standards and KPIs.

Qualified candidates have prior experience in fast-paced retail, strong communication, and a high school diploma.