Retail Store Leader: Drive Results and Customer Experience

Merrell; Byron Township (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Wolverine Worldwide is seeking a Store Manager for its Byron Township, MI location. You will lead a Merrell-branded store, drive sales, manage staff and ensure exceptional customer experiences daily.

The role requires proven retail leadership, KPI delivery, and flexibility to work weekends and holidays. You will partner with teams to optimize stock flow and maintain a welcoming, performance-driven selling environment.

Qualifications

• Experience in a management role within a fast-paced retail environment.
• Proven sales track record with delivery of store KPIs and budgets.
• Flexible schedule with availability on mornings, evenings, weekends and holidays.

Responsibilities

• Be a role model by motivating and engaging the team while promoting brand values.
• Own sales and profit results; manage payroll, costs, and KPIs.
• Deliver outstanding customer service and lead by example.
• Communicate effectively on floor and back-office; build cross-functional relationships.
• Foster a supportive, inclusive, and productive team environment.
• Ensure policies, standards, and safety procedures are followed.
• Seek innovative ways to boost loyalty and local brand presence.
• Collaborate with the wider business to ensure stock placement and smooth store operations.
• Lead change management in-store and drive adoption of new processes.
• Create memorable customer experiences through authentic service.

Skills

Store management

Sales leadership

KPIs & budgeting

POS systems proficiency

Education

High School diploma or equivalent

Tools

POS systems

Job description

Wolverine Worldwide is seeking a Store Manager for its Byron Township, MI location. You will lead a Merrell-branded store, drive sales, manage staff and ensure exceptional customer experiences daily.

The role requires proven retail leadership, KPI delivery, and flexibility to work weekends and holidays. You will partner with teams to optimize stock flow and maintain a welcoming, performance-driven selling environment.