Retail Store Manager: Inspire 25-40 Team & Drive Results

Because One Matters; Hartwell (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Goodwill of North Georgia seeks a Store Manager in Hartwell, GA to lead a dynamic retail operation and a 25–40 member team. You’ll own store performance across people, finances, operations, and guest experience, while serving as the face of the store in the community and building a high‑engagement culture.

You will hire, train, and develop hourly staff and supervise Assistant Store Managers and Shift Supervisors to maintain strong bench talent and positive outcomes every day.

Qualifications

• 3+ years of experience supervising teams of 25-40 employees
• Strong budgeting and financial planning experience
• Experience developing and maintaining Standard Operating Procedures (SOPs)
• Proven ability to embrace change and make decisions
• Experience hiring and developing staff
• Proficiency with the MS Office suite

Responsibilities

• Greet and assist donors/customers
• Monitor and maintain the store’s appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with Director and other store managers
• Maintain company records and reporting

Skills

Team leadership

Budgeting

SOPs

Change management

Staff development

MS Office

Education

Associates or Bachelor's degree in business

Job description

Goodwill of North Georgia seeks a Store Manager in Hartwell, GA to lead a dynamic retail operation and a 25–40 member team. You’ll own store performance across people, finances, operations, and guest experience, while serving as the face of the store in the community and building a high‑engagement culture.

You will hire, train, and develop hourly staff and supervise Assistant Store Managers and Shift Supervisors to maintain strong bench talent and positive outcomes every day.