Store Manager: Lead, Grow & Elevate Guest Experience

Because One Matters; Decatur, Northern (GA, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Goodwill of North Georgia seeks a Store Manager in Decatur to lead daily retail operations and a 25-40 person team, delivering strong sales and outstanding guest service. You will own store performance, hire and develop staff, and collaborate with leadership to drive budgets and SOP adherence.

The role focuses on hands-on leadership, cultivating a high-engagement culture, and making a visible impact in the community. Experience with budgeting and staff development is essential.

Qualifications

• 3+ years of experience supervising teams of 25-40 employees.
• Experience in budgeting and planning to exceed financial expectations.
• Ability to implement and improve SOPs.
• Demonstrated change management and decision-making abilities.
• Experience with hiring and staff development.
• Proficiency with MS Office suite.

Responsibilities

• Lead store operations and guest experience.
• Hire, train, and develop hourly team members.
• Oversee monthly meetings with staff and leadership.
• Maintain store appearance and records/reporting.
• Represent the store in the community.

Skills

Team leadership

Budgeting

SOP implementation

Decision making

Staff development

MS Office

Education

Associates or Bachelor's degree in business

Tools

MS Office

Job description

Goodwill of North Georgia seeks a Store Manager in Decatur to lead daily retail operations and a 25-40 person team, delivering strong sales and outstanding guest service. You will own store performance, hire and develop staff, and collaborate with leadership to drive budgets and SOP adherence.

The role focuses on hands-on leadership, cultivating a high-engagement culture, and making a visible impact in the community. Experience with budgeting and staff development is essential.