Retail Store Manager in Training

JD Sports NA; Memphis (TN); On-site; USD 13,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Memphis, TN is seeking a Manager in Training to support store operations and customer service excellence. You will learn all product areas, promote promotions, and assist in achieving store goals while acting as the Store Manager in their absence.

The role emphasizes strong customer service, teamwork, and leadership, with hands-on training in merchandising, scheduling, and administrative duties to help you advance within the company.

Qualifications

• Experience in retail environment, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and ability to multitask.
• Team-player delivering outstanding customer service.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Help establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales stats, and expenses to ensure profitability.
• Direct staff to complete departmental tasks and standards.
• Communicate inventory movement and customer trends to management.
• Promote and sell services and merchandise; maintain customer service standards.
• Uphold company policies and internal control procedures.
• Protect assets and report potential fraud risk.

Skills

Retail experience

Customer service

Team leadership

Interpersonal skills

Attention to detail

Multi-tasking

Job description

Hibbett Retail, Inc. in Memphis, TN is seeking a Manager in Training to support store operations and customer service excellence. You will learn all product areas, promote promotions, and assist in achieving store goals while acting as the Store Manager in their absence.

The role emphasizes strong customer service, teamwork, and leadership, with hands-on training in merchandising, scheduling, and administrative duties to help you advance within the company.