Retail Store Manager in Training

Hibbett, Inc.; Knoxville (TN); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett, Inc. in Knoxville, TN is hiring a Manager in Training. You will assist the Store Manager with daily operations, merchandising, restocking, scheduling, and delivering outstanding customer service to promote sales and promotions.

You will learn every product area, supervise staff in the Store Manager’s absence, and ensure asset protection and policy adherence. This role prepares you to advance within Hibbett I City Gear through hands-on leadership in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all Hibbett I City Gear policies, procedures, and standards as listed in manuals and memos.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team player

Self-starter

Initiative

Attention to detail

Job description

Hibbett, Inc. in Knoxville, TN is hiring a Manager in Training. You will assist the Store Manager with daily operations, merchandising, restocking, scheduling, and delivering outstanding customer service to promote sales and promotions.

You will learn every product area, supervise staff in the Store Manager’s absence, and ensure asset protection and policy adherence. This role prepares you to advance within Hibbett I City Gear through hands-on leadership in a fast-paced retail environment.