Retail Store Manager-in-Training

R301US Hibbett Retail, Inc.; Jonesboro (AR); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett, Inc. in Jonesboro, AR is seeking a Manager in Training to support the Store Manager in daily operations, merchandising, scheduling, and customer service. You will learn all store functions and lead teams during peak periods.

This role requires retail experience, strong communication, and the ability to work in a fast-paced environment. You'll promote sales, protect assets, and ensure excellent customer experiences while developing leadership skills for future store management.

Qualifications

• Experience in retail footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Team player focused on customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and learn Store Manager responsibilities.
• Deliver extraordinary customer service as per the customer service manual and assist customers during peak periods.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold company policies and procedures as documented in manuals and memos.
• Protect assets and financial information by enforcing internal controls and reporting potential fraud.

Skills

Customer service

Retail experience

Team leadership

Communication

Detail oriented

Job description

Hibbett, Inc. in Jonesboro, AR is seeking a Manager in Training to support the Store Manager in daily operations, merchandising, scheduling, and customer service. You will learn all store functions and lead teams during peak periods.

This role requires retail experience, strong communication, and the ability to work in a fast-paced environment. You'll promote sales, protect assets, and ensure excellent customer experiences while developing leadership skills for future store management.