Retail Store Leadership Trainee

JD Sports NA; Jonesboro (AR); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Jonesboro, AR is seeking a Manager in Training to support the Store Manager in daily operations and in-depth product knowledge across departments. You will promote sales, manage restocking, merchandising, and scheduling while ensuring exceptional customer experiences.

The role trains for Store Manager responsibilities and requires leadership, a proactive attitude, and strong communication with staff and customers to drive store profitability.

Qualifications

• Experience in retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Is a self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks.
• Team-player passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in manuals and memos.
• Protect the company's assets and financial information by ensuring accuracy of internal control procedures and informing management of potential fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team management

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Jonesboro, AR is seeking a Manager in Training to support the Store Manager in daily operations and in-depth product knowledge across departments. You will promote sales, manage restocking, merchandising, and scheduling while ensuring exceptional customer experiences.

The role trains for Store Manager responsibilities and requires leadership, a proactive attitude, and strong communication with staff and customers to drive store profitability.