Retail Store Manager — Elevate Customer Experience & Operations

RK RETAIL HOLDINGS LTD; New Jersey; On-site; USD 50,000 - 70,000; Full time

Job summary

RK RETAIL HOLDINGS LTD, SAINTBRIDGE location, seeks an experienced Retail Store Manager / Supervisor to support busy day-to-day operations in a convenience store. You will lead the store team, uphold customer service standards and drive performance across sales and operations.

Responsibilities include staff supervision, rostering, inventory control, cash handling and adherence to safety and company policies while promoting promotional activities and improving customer experience.

Responsibilities

• Manage and support the day-to-day operation of the store.
• Supervise, support and develop store employees.
• Assist with staff rotas, attendance and operational planning.
• Monitor sales performance and store KPIs.
• Maintain high standards of customer service.
• Manage stock availability, replenishment and inventory controls.
• Monitor waste, stock loss and shrinkage.
• Support cash-handling and store-control procedures.
• Maintain required operational, safety and compliance standards.
• Support promotional and commercial activities.
• Identify opportunities to improve store performance and customer experience.
• Prepare operational information and report store performance to senior management.
• Ensure company policies and procedures are followed consistently.

Job description

RK RETAIL HOLDINGS LTD, SAINTBRIDGE location, seeks an experienced Retail Store Manager / Supervisor to support busy day-to-day operations in a convenience store. You will lead the store team, uphold customer service standards and drive performance across sales and operations.

Responsibilities include staff supervision, rostering, inventory control, cash handling and adherence to safety and company policies while promoting promotional activities and improving customer experience.