Retail Store Manager (07)

Goodwill Industries of Central Michigan's Heartland, Inc. in; Charlotte (NC); On-site; USD 55,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead a dedicated team in achieving sales goals while providing exceptional customer service. This role offers a dynamic work environment with no late nights, allowing you to maintain a healthy work-life balance. Enjoy a competitive salary with a quarterly sales bonus, comprehensive benefits including medical, dental, and vision insurance, and generous paid time off. If you have a passion for retail and team management, this is an exciting opportunity to make a meaningful impact in your community.

Benefits

Employee Discount at Retail Stores

Discounts at Dell and AT&T

4 Weeks Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Life Insurance

Financial Coaching

Qualifications

• Strong leadership skills to manage a diverse team effectively.
• Ability to meet sales goals and manage store operations.

Responsibilities

• Support a diverse team to meet sales goals and provide excellent customer service.
• Manage employee schedules and respond to customer complaints professionally.

Skills

Customer Service

Team Management

Sales Goals Achievement

Cash Handling

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Goodwill Industries of Central Michigan's Heartland, Inc.

Retail Store Manager (07) (Sales)

No Late Nights!
Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.
$55,000 Per Year PLUS Quarter Sales Bonus!

Additional benefits of working full time for GICMH are:
Employee discount at our retail stores.Employee discount at Dell, AT&T, and other retailers.4 weeks of paid time off in your first year, eligible to start using after 90 days.Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.Supplemental Life Insurance.Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.Quarterly Sales Bonus Program.

Purpose or General Objective:To operate a retail store within a given budget while meeting orexceeding a production plan, monthly sales goals and planned company contribution.

Essential Duties:
Continually support a diverse team of associates and participants to meet sales goals Proved extraordinary customer service with professionalism, while adhering to policy and procedure. Communicate and oversee logistics between store and plant for store needs. Meet production goals by training, motivating, and mentoring to store staff. Responsible for employee management and performance feedback. Creating bi-weekly employee schedules that meets production needs. Review and respond to customer complaints in a professional manner. Responsible for cash handling issues. Follow weekly rotation policies on all goods and inventory, as scheduled. Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.

Additional Duties:
Establishes and maintains a safe and professional environment for all employees, participants and customers. Must maintain a valid Michigan drivers license and driving record acceptable under Goodwills policy, with insurance coverage in your name. Perform other non-managerial functions, as needed. Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.