Retail Store Manager

Reebok; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits package including

Job summary

Reebok Miami is seeking a Store Manager to lead daily store operations and drive sales. You will partner with district leadership, coach associates, and implement brand standards while ensuring policy compliance and a safe, high-energy shopping environment.

The role emphasizes coaching, customer service excellence, and achieving store targets through strong leadership and omni-channel initiatives.

Qualifications

• Minimum 2 years of experience in a customer-focused retail environment.
• Minimum 2 years in store management or supervisor/manager role.
• Strong communication and relationship-building skills.

Responsibilities

• Partner with District managers to achieve store goals and maximize performance.
• Analyze results and use customer feedback to drive store improvement.
• Lead in-store omni-channel initiatives and drive sales forecasts and conversions.
• Coach and onboard store associates, ensure compliance with policies, and maintain a safe environment.
• Ensure visual merchandising and housekeeping standards are consistently applied.

Skills

Leadership

Customer service

Sales targets

Communication

Team coaching

Education

High School Diploma or GED

Job description

STORE LOCATION:

11401 NW 12th St, Suite #D 101A

Miami FL 33172

SALES

• Partner with District managers on accomplishing store goals and maximizing performance.
• Analyzes results and utilizes customer feedback to drive continuous store improvement.
• Optimizes the consumer experience by leading in-store omni channel initiatives.
• Drives and meets sales forecast and conversion plan goals.

LEADERSHIP

• Creates and leads a high-performance culture through coaching and setting clear expectations that align with Reebok's Brand values.
• Leads, recruits and onboards store associates.
• Trains store associates on product stories as well as key selling tools as a way to drive overall store performance.
• Ensures compliance with policies and procedures.
• Creates a supportive and safe working environment for all associates and customers.
• Coaches store associates on their sales goals.

STORE OPERATIONS

• Ensures compliance with established store policies, procedures, and initiatives.
• Manages store schedules and ensures compliance with guidelines and budgets.
• Manages stockroom and replenishment procedures. Ensures compliance with federal and state guidelines.
• Manages loss prevention as well as health and safety guidelines.

BRAND AMBASSADOR

• Creates an environment that drives the Brand strategy, purpose and values.
• Ensures visual merchandising and housekeeping standards are maintained consistently throughout the store.
• Welcomes and engages with customers in a timely manner.
• Provides exceptional customer service.
• Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.

Requirements

• High School Diploma or General Education Degree (GED)
• Minimum 2 years of experience working in a customer focused retail environment.
• Minimum 2 years as a store manager or in a supervisor/manager role.
• Strong communication, relationship building and customer service experience.
• Experiencing driving sales targets and goals.
• Ability to stand, walk, lift and move up to 50 lbs. on a frequent basis.

Benefits

Competitive benefits package that includes medical, dental, 401k and vision.