Retail Store Manager: Lead Sales, Team & Experience

Reebok; Indiana (PA); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Reebok is seeking a Store Manager to lead a retail team in delivering exceptional customer experiences and driving sales in a fast-paced environment. You will recruit, train, and coach Sales Associates and Keyholders while upholding Reebok brand standards and visual merchandising across the store.

The right candidate will stay ahead of footwear and fitness trends, foster a positive culture, and partner with local marketing efforts to engage the community.

Formación

• 2+ years of retail management experience, preferably in athletic footwear or apparel.
• Proven ability to achieve sales targets and improve store performance.
• Strong leadership, communication, and coaching skills.
• Ability to multitask in a fast-paced retail environment.
• Passion for customer service, teamwork, and the Reebok brand.
• Flexible availability, including weekends and holidays.

Responsabilidades

• Drive store sales performance by achieving and exceeding daily, monthly, and yearly goals.
• Lead by example in providing outstanding customer service and creating memorable shopping experiences.
• Analyze sales reports, identify opportunities, and execute strategies to improve performance.
• Build strong customer relationships and encourage repeat business through loyalty and engagement.
• Recruit, hire, train, and develop a strong team of Sales Associates and Keyholders.
• Coach employees on product knowledge, selling techniques, customer engagement, and brand standards.
• Create a positive, motivating, and inclusive store culture.
• Conduct regular team meetings, performance conversations, and goal-setting sessions.
• Recognize and reward team achievements.
• Ensure the store consistently meets Reebok brand standards and visual merchandising expectations.
• Manage daily operations including opening/closing procedures, cash handling, inventory, and compliance.
• Maintain a clean, organized, and safe shopping environment.
• Monitor inventory levels, reduce shrink, and support accurate shipment processing.
• Ensure company policies, procedures, and safety standards are followed.
• Promote Reebok products through strong product knowledge and storytelling.
• Stay current on footwear, apparel, and fitness trends.
• Create an energetic environment that reflects Reebok's values and lifestyle.
• Support local marketing efforts and community engagement opportunities.

Conocimientos

Retail management

Leadership

Customer service

Team coaching

Descripción del empleo

Reebok is seeking a Store Manager to lead a retail team in delivering exceptional customer experiences and driving sales in a fast-paced environment. You will recruit, train, and coach Sales Associates and Keyholders while upholding Reebok brand standards and visual merchandising across the store.

The right candidate will stay ahead of footwear and fitness trends, foster a positive culture, and partner with local marketing efforts to engage the community.