Retail Store Manager

Reebok International; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package including medical and dental

401k plan

Vision coverage

Job summary

A leading sportswear company is seeking a Store Manager for its Miami location. The role involves partnering with district managers to achieve store goals, leading a high-performance culture, and optimizing customer experiences. Candidates should have at least 2 years of experience in retail management, strong communication skills, and a commitment to customer satisfaction. This position offers a competitive benefits package including medical, dental, and 401k.

Qualifications

• Minimum 2 years of experience in a customer-focused retail environment.
• Minimum 2 years as a store manager or in a supervisor role.
• Ability to stand, walk, lift, and move up to 50 lbs frequently.

Responsibilities

• Partner with district managers on accomplishing store goals.
• Create and lead a high-performance culture through coaching.
• Manage store schedules and ensure compliance with policies.
• Provide exceptional customer service and drive continuous improvement.

Skills

Strong communication

Relationship building

Customer service

Sales targets achievement

Education

High School Diploma or GED

Job description

STORE LOCATION:

11401 NW 12th St, Suite #D 101A

Miami FL 33172

Sales

• Partner with District managers on accomplishing store goals and maximizing performance.
• Analyzes results and utilizes customer feedback to drive continuous store improvement.
• Optimizes the consumer experience by leading in-store omni channel initiatives.
• Drives and meets sales forecast and conversion plan goals.

Leadership

• Creates and leads a high-performance culture through coaching and setting clear expectations that align with Reebok's Brand values.
• Leads, recruits and onboards store associates.
• Trains store associates on product stories as well as key selling tools as a way to drive overall store performance.
• Ensures compliance with policies and procedures.
• Creates a supportive and safe working environment for all associates and customers.
• Coaches store associates on their sales goals.

Store Operations

• Ensures compliance with established store policies, procedures, and initiatives.
• Manages store schedules and ensures compliance with guidelines and budgets.
• Manages stockroom and replenishment procedures. Ensures compliance with federal and state guidelines.
• Manages loss prevention as well as health and safety guidelines.

Brand Ambassador

• Creates an environment that drives the Brand strategy, purpose and values.
• Ensures visual merchandising and housekeeping standards are maintained consistently throughout the store.
• Welcomes and engages with customers in a timely manner.
• Provides exceptional customer service.
• Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.

• High School Diploma or General Education Degree (GED)
• Minimum 2 years of experience working in a customer focused retail environment.
• Minimum 2 years as a store manager or in a supervisor/manager role.
• Strong communication, relationship building and customer service experience.
• Experiencing driving sales targets and goals.
• Ability to stand, walk, lift and move up to 50 lbs. on a frequent basis.

Competitive benefits package that includes medical, dental, 401k and vision.