Retail Store Manager

Pilgrim; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Culinary Training

Higher Education Programs

Monthly Bonus Potential

WF Unlimited- Free Shipping

Chew On This- One give away product a月

Wild Chef - Allowance per month toshop

Job summary

Wild Fork is seeking a Sr. Sales Leader in Los Angeles to guide a team of brand ambassadors, drive training, and uphold the company’s core values in a dynamic, caring work environment.

You will manage store operations and inventory control, mentor staff, and focus on delivering an exceptional customer experience while growing team capability and performance. This role requires leadership, a passion for food, and the ability to adapt to seasonal peaks with strong cross‑functional collaboration

Qualifications

• Bachelor’s degree in business or related field preferred.
• 5+ years retail experience with 3+ years in management.
• Proven coaching and training abilities.
• Strong knowledge of sales drivers and customer service.
• Experience with recruiting and performance evaluation processes.
• Ability to delegate tasks, manage within a budget, and meet deadlines.
• Flex schedule including early mornings, evenings, weekends/holidays.

Responsibilities

• Hire, retain, develop and mentor a high-performing team.
• Create an inspiring team environment with open communication, high energy and respectful culture.
• Lead by example and embody the company's core values.
• Provide training and cross-training to maintain productivity.
• Establish and achieve the highest standard of store execution and inventory control.
• Develop plans to attract customers and increase basket size.
• Conduct regular audits to ensure the store is presentable and compliant with policies.
• Oversee scheduling and HR guidance; manage controllable costs.

Skills

Leadership

Coaching

Sales

Customer service

Recruiting

Performance reviews

Budgeting

Scheduling

Time management

Education

Bachelor's degree in business or related field

Tools

SAP

Order Management

Microsoft Office

Job description

As a Wild Fork Sr. Sales Leader, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead by example and embody the company's core values to establish a dynamic and caring work environment. Additionally, ensuring that we maintain proper inventory control to maximize product freshness and availability, monitoring day-to-day store operations, and becoming the community's personal chef and friendly butcher.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Compensation range: $70,000 - $100,000 (Bonus included)

Essential Tasks and Responsibilities

• Hire, retain, develop and mentor a high performing team of employees
• Create an inspiring team environment with open communication, high energy and respectful culture
• Lead by example and embody the company's core values
• Provide training to improve the knowledge base and utilize cross-training to maintain productivity when employees are absent
• Establish and achieve the highest standard of store execution
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering TOP of the line customer experience by sharing your passion for food and becoming a product expert
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store specific needs
• Develop a plan strategically designed to bring in more customers and increase their basket size
• Conduct regular audits to ensure the store is presentable and can function properly
• Make sure all employees adhere to company’s policies and guidelines
• Provides leadership and guidance with Human Resources functions
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks

• Culinary Training
• Higher Education Programs
• Monthly Bonus Potential
• WF Unlimited- Free Shipping
• Chew On This- One give away product a month
• Wild Chef - Allowance per month to shop in our store

Qualifications

• Bachelor’s Degree in Business Administration or related field preferred
• 5+ years of retail experience, with at least three years in a management capacity
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Experience with recruiting and performance evaluation processes
• Ability to delegate tasks to other team members
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office
• Treat it like you own it –Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Demonstrated ability to meet and work within a budget
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.