Retail Store Manager

Pilgrim; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k Retirement Plan

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday

P aid PTO

Monthly Bonus Potential – Up to 30% of

WF Unlimited – Free Shipping

Chew On This – One giveaway product a

Wild Chef – Allowance per month toshop

Job summary

Wild Fork is seeking a Store Manager to lead a team of brand ambassadors, provide training, and drive store performance. You will guide day-to-day operations, maintain inventory accuracy, and uphold core values to foster a dynamic, customer-focused environment.

You will mentor staff, ensure exceptional customer experience, and manage scheduling, budgets, and store initiatives while coordinating with distribution and commercial teams. A flexible, results-driven leader is essential.

Qualifications

• Bachelor’s Degree in Business Administration or related field preferred.
• 5+ years of retail experience with at least 3 years in store-level leadership with P&L accountability.
• Proven success in coaching and training employees.
• Strong understanding of sales drivers and customer service.
• Experience with recruiting and performance evaluation processes.
• Ability to delegate tasks and take ownership to be successful.
• Demonstrates urgency, time management and prioritization; respects diverse opinions.
• Ability to meet budget and seasonal peaks, workloads and deadlines.

Responsibilities

• Hire, retain, develop and mentor a high-performing team of employees
• Create an inspiring team environment with open communication, high energy and respectful culture
• Lead by example and embody the company’s core values
• Provide training to improve knowledge and cross-train to maintain productivity during absences
• Establish and achieve the highest standard of store execution
• Offer resources and autonomy to build trust and ownership
• Deliver top-notch customer experience by sharing passion for food and becoming a product expert
• Maintain and replenish inventory; communicate with distribution center and commercial team
• Develop a plan to attract more customers and increase basket size
• Conduct regular store audits to ensure presentability and proper function
• Ensure employees adhere to company policies and guidelines
• Provide leadership for Human Resources functions
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Skills

Leadership

Coaching

Customer service

Time management

Prioritization

Education

Bachelor’s degree in Business Administration or related field

Job description

As a Wild Fork Retail Store Manager , you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead by example and embody the company's core values to establish a dynamic and caring work environment. Additionally, ensuring that we maintain proper inventory control to maximize product freshness and availability, monitoring day-to-day store operations, and becoming the community's personal chef and friendly butcher.

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilitie s :

• Hire, retain, develop and mentor a high-performing team of employees
• Create an inspiring team environment with open communication, high energy and respectful culture
• Lead by example and embody the company's core values
• Provide training to improve the knowledge base and utilize cross-training to maintain productivity when employees are absent
• Establish and achieve the highest standard of store execution
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering TOP of the line customer experience by sharing your passion for food and becoming a product expert
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store specific needs
• Develop a plan strategically designed to bring in more customers and increase their basket size
• Conduct regular audits to ensure the store is presentable and can function properly
• Make sure all employees adhere to company’s policies and guidelines
• Provides leadership and guidance with Human Resources functions
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Qualifications:

• Bachelor’s Degree in Business Administration or related field preferred
• 5+ years of retail experience, with at least 3 years in a store-level leadership capacity with P&L accountability
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Experience with recruiting and performance evaluation processes
• Ability to delegate tasks to other team members
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – t ake ownership and responsibility to be successful
• Acts with respect and values other opinions
• Demonstrated ability to meet and work within a budget
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex ible schedule, working various hours and shifts, including early mornings, evenings and weekends/holidays.

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential – Up to 30% of Base Salary
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store