Retail Store Manager

Dynamic Talent Solutions, Inc; Easton (Northampton County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

4 weeks paid training

Job summary

A reputable staffing firm is looking for team members to assist in a Medicare Center, where responsibilities include welcoming customers, coordinating meetings, and maintaining operations. Successful candidates will thrive in fast-paced environments, have strong attention to detail, and exhibit excellent communication skills. With a focus on collaboration and customer service, this position offers paid training opportunities, setting you up for success in a growing industry.

Qualifications

• Ability to work in a fast-paced environment.
• Strong attention to detail is necessary.
• Desire to positively impact customer decisions.
• Enjoy collaborative work with management support.
• Proficient in computer skills with MS Word and Excel.
• Proficient computer skills including MS Word and Excel
• Strong verbal and written communication skills

Responsibilities

• Welcome customers into the Medicare Center.
• Coordinate sales consultation meetings.
• Maintain a friendly and welcoming environment.
• Assist customers with their inquiries.
• Create customer accounts in the CRM system.
• Maintain stock of sales collateral and supplies.
• Create customer accounts and enter information in the CRM
• Set realistic wait times and present alternative options
• Maintain stock of sales collateral, refreshments, and supplies

Skills

Attention to detail

Customer relation management

MS Word proficiency

MS Excel proficiency

Strong communication skills

Tools

CRM system

MS Excel

MS Word

Job description

The job assists with retail store work that may include customer contact involving greeting customers when they enter the store, or call on the telephone to gather appropriate information, scheduling meetings, etc.

Description

Do you like working in a fast-paced environment? Have you perfected the art of multitasking? Do you enjoy helping potential customers achieve their goals? Take this opportunity to get your foot in the door with a reputable, nationally recognized company. If hired, the position includes 4 weeks paid industry training. Position starts in August and continues into early-December. Every day, 10,000 people turn 65... Join the fastest growing segment of the insurance industry with responsibilities coordinating operations and sales meetings.

Primary Responsibilities

• Welcome customers into the Medicare Center and point them in the right direction to meet their needs
• Coordinate sales consultation meetings
• Maintain friendly and welcoming environment within the centers
• Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
• Greet and assist customers coming to the Medicare Center for sales or support
• Connect customers with the appropriate organizational resource if they are not there for Medicare sales
• Create customer accounts and enter information in CRM system
• Set realistic expectations for wait times and alternate options available to the customer
• Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center

Required Qualifications

• Excel in a fast-paced environment
• Have high attention to detail
• Desire to impact customer decisions
• Enjoy a collaborative environment with management support
• Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing
• Proficient computer skills, including MS Word and Excel
• Strong verbal and written communication skills