Retail Store Manager

Coulter Services; Aurora (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Coulter Services in Colorado is seeking a seasoned leader to head store operations and drive financial performance. You will manage a diverse team and oversee receiving, production, merchandising, and the sale of donated merchandise to meet targets.

The role emphasizes strong leadership, operational discipline, and customer-focused service, with responsibility for achieving sales goals within budget while maintaining high standards of efficiency and accuracy.

Qualifications

• 5-10 years of supervisory experience with 10-15 staff
• Experience in retail thrift operations
• Proficient with Windows PC and standard business systems
• Strong leadership and customer-focused skills

Responsibilities

• Lead daily store operations and drive performance
• Oversee receiving, production, merchandising, and sales of donated merchandise
• Achieve sales targets within budgets
• Foster customer satisfaction through service standards
• Maintain operational execution to maximize efficiency

Skills

Supervisory leadership

Operations management

Customer service

Budgeting

Sales targets

Team motivation

Tools

Windows PCs

Retail systems

Job description

Lead all store operations and drive financial performance while managing a diverse team. Oversee key store functions including receiving, production, merchandising, and sales of donated merchandise to meet sales targets within established budgets.

Key Responsibilities

• Manage day-to-day store operations and lead a team to achieve performance goals.
• Ensure donated merchandise is processed, produced, and merchandised effectively.
• Drive sales while maintaining adherence to budgets and financial targets.
• Support and promote customer satisfaction through consistent service standards.
• Maintain strong operational execution to maximize store efficiency and outcomes.

Qualifications & Skills

• 5-10 years of supervisory experience managing 10-15 people (or equivalent retail thrift store experience).
• Windows PC literacy and comfort with standard business systems.
• Strong leadership, operational management, and customer-focused skills.
• Ability to manage priorities, support team performance, and meet sales/budget goals.