Retail Store Management Trainee - 3263

FirstCash, Inc.; Cape Coral (FL); On-site; USD 24,796 - 41,672; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision

Paid vacation and personal time

Earned Wage Access program

Employee discounts

Tuition reimbursement up to $2,000

401k program

Pet Insurance program

Job summary

FirstCash, Inc. is seeking a Retail Store Management Trainee in Cape Coral, Florida. This role involves overseeing day-to-day operations, improving financial performance, and developing staff. The ideal candidate will manage store activities while fostering a customer-centric environment. The position offers a pay range of $18.00 to $30.25 per hour, plus commission opportunities.

Benefits include comprehensive medical coverage, paid vacation, and access to a commission plan. Applicants should have strong supervisory skills and a detail-oriented mindset.

Qualifications

• Willing to lift/carry up to 50 pounds.
• Able to work in multiple locations as needed.
• Computer literate with POS systems and common office machines.
• Minimum age 18 years.

Responsibilities

• Engage with customers and resolve issues swiftly.
• Monitor and train store staff to meet company standards.
• Recruit top talent to maintain a strong team.
• Open and close the store while managing cash and inventory.
• Ensure compliance with asset protection and safety procedures.
• Evaluate financial statements to drive store profitability.

Skills

Supervisory ability

Cash handling experience

Detail-oriented

Strong organizational skills

Analytical skills

Ability to multi-task

Computer literacy

Bilingual

Education

High school diploma, GED, or equivalent

Tools

POS systems

Job description

Retail Store Management Trainee

We are currently looking for the right Retail Store Management Trainee to join our team! Pay ranges at $18.00 to $30.25 per hour.

Our retail sales associates can earn up to 8% on transactions, which could average an additional $8.69 per hour on top of your hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times per payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: Employees are granted one week of paid vacation after completing six months of full‑time service. Eligible employees receive an additional week (40 hours) after one year and two weeks (80 hours) on each anniversary thereafter (if applicable, PTO adjusted in accordance with state/local regulations) and 120 hours after five years.
• Sick/Personal time: Eligible employees receive 8 hours after 6 months to be used before first anniversary and 16 hours each anniversary thereafter (years 2-5, if applicable, adjusted per regulations) and 24 hours after five years.
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per year via FirstCash Education for full‑time employees meeting minimum program requirements.
• Access to over 10,000 discounts through FirstCash Perks.
• Auto‑enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary

We are seeking a Store Manager Trainee with a minimum of six months of store management experience. The trainee is accountable for day‑to‑day operations, promoting a positive, productive environment, and partnering with the Store Manager to lead and develop staff, recruit and retain talent, and maximize financial goals. The trainee analyzes financial statements, ensures financial objectives are met, commits to the asset protection program, and targets new customer acquisitions. The role may involve selling a wide variety of merchandise including jewelry, general merchandise, tools, electronics, firearms (in FFL locations), and more. Compensation includes hourly wage, commission based on productivity, and bonus based on store performance.

Responsibilities

• Facilitate a customer‑centric environment by engaging customers and rapidly addressing issues.
• Monitor and assist in training store staff to meet FirstCash standards.
• Recruit top talent through prescribed channels.
• Open and close the store, counting cash drawers and merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and customer loan security.
• Administer store processes: inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability via communication and goal‑setting.
• Maintain operating standards that meet or exceed FirstCash standards.
• Monitor loan qualification and purchase processes to maintain loan value and integrity.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees regarding store mission and profit objectives.
• Stay updated on product knowledge.
• Act as manager on duty in the manager’s absence.
• Perform other related duties as assigned.

Minimum Requirements & Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Demonstrated supervisory ability.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the store or retrieve items from external storage.
• Minimum age 18 years.
• High school diploma, GED, or equivalent.
• Able to work in multiple locations as needed.
• Willing to work a flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week (hours not guaranteed).
• Computer literate with POS and common office machines.
• Ability to multi‑task in fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants encouraged to apply!

Applicants who are bilingual are welcomed.

Commission Plan Information

The employee commission incentive plan is proprietary. Store Manager Trainees can earn 2–8% commission based on gross profit of personal performance. More details are provided during interview.

All employees must agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

FirstCash provides equal employment opportunity to all persons regardless of protected characteristics. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.