Retail Store Leadership Trainee: Launch Your Ops Career

Cash America Pawn; Benbrook (TX); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

2-8% commission

Store performance bonuses

Earned Wage Access

Employee discounts

Benefits (medical, dental, vision)

401(k) auto-enrollment

Tuition reimbursement

Job summary

Cash America Pawn in Texas is seeking a Store Management Trainee to develop leadership skills, gain hands-on management experience, and build a career in retail operations. You will work with store leadership to learn day-to-day operations and develop the skills needed to lead a team, including customer service, inventory management, and store performance.

The role offers hourly pay plus up to 8% commission and store performance bonuses, with most stores open 9AM–6PM and some closed on Sundays.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience with retail point-of-sale systems is a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Coaching

Team development

Problem solving

Communication

Multitasking

Flexibility

Bilingual (encouraged)

Education

High school diploma or GED

Job description

Cash America Pawn in Texas is seeking a Store Management Trainee to develop leadership skills, gain hands-on management experience, and build a career in retail operations. You will work with store leadership to learn day-to-day operations and develop the skills needed to lead a team, including customer service, inventory management, and store performance.

The role offers hourly pay plus up to 8% commission and store performance bonuses, with most stores open 9AM–6PM and some closed on Sundays.