Retail Store Leadership Trainee

Hibbett, Inc.; Muskogee (OK); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett Retail, Inc. in Muskogee, Oklahoma, is seeking a Manager in Training to support the Store Manager with day-to-day operations and administration.

You will gain knowledge across departments, promote merchandise, and deliver a standout customer experience to help acquire and retain shoppers. The role promotes exceptional service, retail leadership development, and readiness to assume Store Manager responsibilities.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Is a self-starter, has initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Is a team-player, passionate about outstanding customer service and selling merchandise

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assumes responsibility of the entire store in the absence of the Store Manager
• Provides knowledge and guidance to employees and customers in all departments when necessary
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Kept the Store Manager informed about inventory movement and customer trends
• Assures quality customer service is maintained
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Sales orientation

Job description

Hibbett Retail, Inc. in Muskogee, Oklahoma, is seeking a Manager in Training to support the Store Manager with day-to-day operations and administration.

You will gain knowledge across departments, promote merchandise, and deliver a standout customer experience to help acquire and retain shoppers. The role promotes exceptional service, retail leadership development, and readiness to assume Store Manager responsibilities.