Retail Store Leader - Team Growth & Customer Experience

gorjana; Troy (MI); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Employee discount

401K matching

Paid time off

Job summary

gorjana is seeking an Assistant Store Manager to help drive store performance, lead a team, and deliver exceptional customer experiences. You will champion brand standards, train associates, and execute store initiatives daily.

The role emphasizes coaching, collaboration, and a passion for the gorjana brand, with responsibilities spanning staffing, operations, and customer engagement.

Qualifications

• Experience leading retail teams and driving KPI performance.
• Strong customer service mindset with passion for brand storytelling.
• Ability to train and mentor staff, and implement action plans.

Responsibilities

• Support store performance and KPIs.
• Act as brand ambassador with product knowledge and brand history.
• Create and execute plans to improve performance.
• Build new and repeat business through clienteling.

Skills

Retail leadership

Customer service

Team coaching

Talent recruitment

Operations management

Brand ambassador

Job description

gorjana is seeking an Assistant Store Manager to help drive store performance, lead a team, and deliver exceptional customer experiences. You will champion brand standards, train associates, and execute store initiatives daily.

The role emphasizes coaching, collaboration, and a passion for the gorjana brand, with responsibilities spanning staffing, operations, and customer engagement.