Retail Store Leader & Talent Coach

Citi Trends, Inc.; Lumberton (NC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for continued growth

Job summary

Citi Trends is seeking an Assistant Store Manager in Lumberton, NC to support daily store operations, lead a team, and drive sales while ensuring exceptional customer service. The role partners with the Store Manager to hire, onboard, and develop store associates.

Qualifications include a high school diploma, 2–4 years in retail leadership, strong communication and organizational skills, and flexible availability including nights and weekends.

Qualifications

• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Experience in retail leadership and customer service is preferred.

Responsibilities

• Support daily store operations to achieve sales goals and customer experience standards.
• Monitor sales activity and provide guidance to associates for excellent service.
• Assist with inventory control, transactions, and shrink prevention efforts.
• Supervise and support store associates in sales, inventory, and cash handling.
• Assist Store Manager with hiring, onboarding, and training of associates.

Skills

Communication

Organizational skills

People leadership

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Lumberton, NC to support daily store operations, lead a team, and drive sales while ensuring exceptional customer service. The role partners with the Store Manager to hire, onboard, and develop store associates.

Qualifications include a high school diploma, 2–4 years in retail leadership, strong communication and organizational skills, and flexible availability including nights and weekends.