Retail Store Leader: Sales, Ops & Customer Service

Houchens-Food-Group,-Inc.; Mount Vernon (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Houchens Food Group seeks an Assistant Store Manager to oversee daily store operations in the absence of the Store Manager. You will drive sales, optimize staffing, and ensure excellent customer service while maintaining tight control of expenses and merchandising standards.

The role emphasizes leadership development, coaching of associates, and collaboration with management to achieve growth and profitability. Weekend availability may be required as part of the schedule.

Qualifications

• Requires leadership experience in retail or customer service.
• High School Diploma or GED; Bachelor preferred.
• Weekend availability may be required.

Responsibilities

• Lead and develop store staff; provide ongoing feedback and recognition.
• Coordinate supervision to meet sales goals and company procedures.
• Schedule staff to meet demand and manage payroll within budget.
• Maintain merchandising updates per Houchens Ace Hardware standards.
• Drive customer satisfaction and coach staff to Amaze Every Customer Every Time.
• Ensure inventory accuracy and manage store appearance.

Skills

Leadership

Staff Training

Store Operations

Customer Service

Merchandising

Communication

Payroll Monitoring

Education

GED or Diploma

Tools

POS Systems

Retail Systems

Job description

Houchens Food Group seeks an Assistant Store Manager to oversee daily store operations in the absence of the Store Manager. You will drive sales, optimize staffing, and ensure excellent customer service while maintaining tight control of expenses and merchandising standards.

The role emphasizes leadership development, coaching of associates, and collaboration with management to achieve growth and profitability. Weekend availability may be required as part of the schedule.