Retail Store Leader: People, Performance & Service

Dollar General Corporation; Alabama; On-site; USD 40,000 - 70,000; Full time

Job summary

Dollar General Corporation is seeking a store leadership professional responsible for planning and implementing all store processes including staffing, stocking, and merchandising. The role emphasizes recruiting, training, evaluating staff, and ensuring stock availability and customer service excellence.

The position requires strong knowledge of cash handling, inventory management, and safety policies, with a focus on maintaining a well-run, compliant store environment.

Qualifications

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Reading and interpreting documents

Mathematical calculations

Cash handling procedures

Cash register operations

Inventory management

Merchandising practices

Oral and written communication

Interpersonal skills

Recruiting and interviewing practices

Safety and security policies

Problem solving

Organizational skills

Education

High school diploma or equivalent

One year of management experience in retail

Job description

Dollar General Corporation is seeking a store leadership professional responsible for planning and implementing all store processes including staffing, stocking, and merchandising. The role emphasizes recruiting, training, evaluating staff, and ensuring stock availability and customer service excellence.

The position requires strong knowledge of cash handling, inventory management, and safety policies, with a focus on maintaining a well-run, compliant store environment.