Retail Store Leader: People, Ops & Customer Experience

Sally Beauty Holdings, Inc.; Taylorsville (UT); On-site; USD 42,000 - 56,000; Full time

Job summary

Sally Beauty in Utah seeks an Assistant Manager to lead store teams, hire and develop associates, and ensure a superior customer experience while maintaining brand standards. You will help drive sales, manage operations and uphold Omni-channel efforts, reporting to the Store Manager in a fast-paced retail environment.

The role requires a High School diploma, 3+ years retail experience, and 1+ year in a leadership position.

Qualifications

• High School Diploma or equivalent
• Must be 18 years of age or older
• Minimum 3+ years retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Ability to lead or support a team of associates to meet business objectives
• Can effectively communicate with team and management
• Must have scheduling availability to meet the needs of the business
• Cosmetology license desirable, but not required

Responsibilities

• Brand: supervise and guide associates to deliver an exceptional client experience and maximize sales/KPIs while upholding brand standards
• People: train and develop teams, recruit, coach, and maintain positive associate relations
• Operations: execute company processes, manage inventory, Omnichannel fulfillment, payroll hours, scheduling, opening/closing procedures
• Safety/Loss Prevention: maintain safe store environment, protect assets, enforce policies and procedures, ensure compliance

Skills

Team leadership

Customer service

Communication

Scheduling

Retail operations

Education

High School Diploma

Job description

Sally Beauty in Utah seeks an Assistant Manager to lead store teams, hire and develop associates, and ensure a superior customer experience while maintaining brand standards. You will help drive sales, manage operations and uphold Omni-channel efforts, reporting to the Store Manager in a fast-paced retail environment.

The role requires a High School diploma, 3+ years retail experience, and 1+ year in a leadership position.