Retail Store Leader & Ops Coach

Icon Fitness; Altoona (PA); On-site; USD 34,200 - 41,800; Full time

Job summary

T-Mobile is seeking a Retail Store and Operations Manager in Altoona, PA to coach, lead and train the sales team, delivering the best customer service experience. You will drive sales, hire and develop staff, schedule shifts, and maintain store operations while meeting company goals.

The role requires strong communication and hands-on leadership, with flexibility to work evenings, weekends and holidays. This full-time position offers the opportunity to shape store performance, mentor colleagues

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and or move up to 20 lbs
• Must be able to stand for long periods of time

Responsibilities

• Lead and train the sales team to deliver excellent customer service.
• Coach one-on-one sessions and motivate staff to achieve business goals.

Skills

Retail sales management

Team recruitment

Staff coaching

Sales goal achievement

Marketing activities

Communication with leadership

Flexible schedule

Lifting 20 lbs

Job description

T-Mobile is seeking a Retail Store and Operations Manager in Altoona, PA to coach, lead and train the sales team, delivering the best customer service experience. You will drive sales, hire and develop staff, schedule shifts, and maintain store operations while meeting company goals.

The role requires strong communication and hands-on leadership, with flexibility to work evenings, weekends and holidays. This full-time position offers the opportunity to shape store performance, mentor colleagues