Retail Store Leader - Operations & People

ZARA; Seattle (WA); Vor Ort; USD 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

25% discount on brands

Internal promotion programs

Training programs and e-learning

Zusammenfassung

Zara USA, Inc. is seeking a General Manager to lead the store team, drive sales, and ensure an outstanding customer experience. You will maintain a global view of the business linking product, operations and people, inspiring teams through fashion and product knowledge.

The role requires strong organizational and analytical skills, with the ability to interpret reports across product, operations and people and implement improvements. Reporting to Retail Director, full-time position.

Qualifikationen

• Leading store teams to meet sales targets and standards.
• Analyzing product performance and customer trends to drive actions.
• Communicating with central and country sales teams to align on actions.
• Supervising stock, merchandise flow, and store devices for smooth operations.
• Ensuring omnichannel processes are executed and compliant.

Aufgaben

• Lead the standards of customer service in your store.
• Ensure incidents and issues are resolved promptly.
• Develop and supervise store managers and their teams.
• Plan and manage store budgets and scheduling.
• Oversee training and succession planning.

Kenntnisse

Leadership

Sales targets

Product knowledge

Omnichannel

Jobbeschreibung

Zara USA, Inc. is seeking a General Manager to lead the store team, drive sales, and ensure an outstanding customer experience. You will maintain a global view of the business linking product, operations and people, inspiring teams through fashion and product knowledge.

The role requires strong organizational and analytical skills, with the ability to interpret reports across product, operations and people and implement improvements. Reporting to Retail Director, full-time position.