Retail Store Leader: Lead Teams & Elevate Service

Ross Stores; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Ross Stores in Orlando, FL is seeking an Assistant Store Manager to lead daily operations and drive sales while developing a team of Associates. You will supervise non-exempt staff, ensure excellent customer service, and maintain store standards and safety.

The role requires coordinating staffing, training, and adherence to company policies, with weekend/evening availability. The position emphasizes coaching, process improvement, and compliance, supporting a positive, inclusive shopping

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Direct supervision of all non-exempt Associates.
• Lead store operations to ensure Company standards are met.
• Manage payroll administration and scheduling to optimize staffing.
• Ensure compliance with state, local and federal regulations.
• Foster safety, training, and loss prevention awareness.

Skills

Fluency in English

Store management experience

Leadership

Customer service

Job description

Ross Stores in Orlando, FL is seeking an Assistant Store Manager to lead daily operations and drive sales while developing a team of Associates. You will supervise non-exempt staff, ensure excellent customer service, and maintain store standards and safety.

The role requires coordinating staffing, training, and adherence to company policies, with weekend/evening availability. The position emphasizes coaching, process improvement, and compliance, supporting a positive, inclusive shopping