Retail Store Leader in Training - Drive Donations & Growth

Goodwill of Central & Northern Arizona; Rittenhouse (PA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical Plans

HRA

Dental Plans

Vision Plan

401K

Life Insurance

Employee Assistance Program (EAP)

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead store operations, drive donations, and manage a team including the Assistant Store Manager, Production Team, and Donation Attendants.

The role requires 2+ years in retail management, strong customer service, and a commitment to the Goodwill mission. Starting pay is $70,000 per year, with opportunities to grow within a mission-driven organization and a comprehensive benefits package.

Qualifications

• Two years’ work experience in Retail Management, preferably thrift
• One-year customer service experience
• Proficient in Microsoft Office Suite
• Valid driver’s license and clean MVR
• Ability to pass a background check and drug screen
• Ability to speak and read English proficiently
• High School Diploma or Equivalent preferred

Responsibilities

• Drives store operations to achieve daily, monthly, quarterly, and yearly goals for income and production
• Lead Assistant Store Manager(s), Production Team, and Donation Attendants
• Coordinate with Retail District Manager on strategic plans to drive donations
• Manage payroll and operating costs to stay within budget
• Deliver excellent customer service to donors and customers
• Keep store clean, well-kept, and aligned with the Goodwill brand
• Transfer staff across stores as needed to meet business needs
• Provide training and development for Team Members
• Ensure donations are sorted and prepared for processing
• Partner with support areas to reach area performance goals

Skills

Retail management experience

Customer service experience

English proficiency

Transportation reliability

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead store operations, drive donations, and manage a team including the Assistant Store Manager, Production Team, and Donation Attendants.

The role requires 2+ years in retail management, strong customer service, and a commitment to the Goodwill mission. Starting pay is $70,000 per year, with opportunities to grow within a mission-driven organization and a comprehensive benefits package.