Retail Store Leader in Training

GOODWILL OF THE SAN FRANCISCO BAY; San Francisco (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement

Professional development

Commuter benefits

FSA

Mental health support

Job summary

Goodwill of the San Francisco Bay is seeking a motivated Retail Store Manager in Training (MIT) in San Francisco, CA. The program provides hands-on experience across retail operations, with progression to a full-time Store Manager role managing a store, staff, and budget.

MIT rotations cover people leadership, inventory, donations, and customer service. The successful candidate will complete the training and move into store leadership, driving performance and community impact in the Bay Area.

Qualifications

• Two years’ work experience in retail management, preferably thrift.
• One year of customer service experience.
• Understanding of financial metrics, reporting, and budget management.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check.
• Ability to speak and read English proficiently.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Leads Team Members to deliver excellent customer service to donors and customers.
• Partners with community businesses and organizations to promote Goodwill mission.
• Maintains regular and consistent in-person attendance and compliance with policies.
• Oversees training and development of Team Members and ensures staff readiness.

Skills

Retail management

Customer service

Microsoft Office

English proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Goodwill of the San Francisco Bay is seeking a motivated Retail Store Manager in Training (MIT) in San Francisco, CA. The program provides hands-on experience across retail operations, with progression to a full-time Store Manager role managing a store, staff, and budget.

MIT rotations cover people leadership, inventory, donations, and customer service. The successful candidate will complete the training and move into store leadership, driving performance and community impact in the Bay Area.