Retail Store Leader in Training

R301US Hibbett Retail, Inc.; Norfolk (NE); On-site; USD 18,000 - 26,000; Full time

Job summary

Hibbett, Inc. in Norfolk, NE is seeking a Manager in Training to support the Store Manager in daily store operations and guest service excellence. The role requires in-depth knowledge of all product areas, driving promotions, and supervising during the Store Manager’s absence.

The position emphasizes outstanding customer service, teamwork, and adherence to company policies while promoting merchandise and services to maximize store profitability.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans to accomplish departmental and store responsibilities (selling, restocking, merchandising, ordering, scheduling).
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Attention to detail

Multitasking

Job description

Hibbett, Inc. in Norfolk, NE is seeking a Manager in Training to support the Store Manager in daily store operations and guest service excellence. The role requires in-depth knowledge of all product areas, driving promotions, and supervising during the Store Manager’s absence.

The position emphasizes outstanding customer service, teamwork, and adherence to company policies while promoting merchandise and services to maximize store profitability.