Retail Store Leader: Hire, Coach & Hit Sales Goals

Victra-Verizon Authorized Retailer; Fremont (OH); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Tuition Reimbursement

Discount Verizon Service

Career growth opportunities

Referral Bonus

Job summary

Victra-Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, coach sales staff, and drive performance. You will own daily sales goals, mentor associates, and ensure a high‑quality customer experience in a fast-paced wireless retail environment.

The role involves daily operations management, staffing decisions, and maintaining store standards while working evenings and weekends as needed. A results-driven leader with strong communication skills will thrive here.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• High school diploma or GED.
• Willingness to work evenings, weekends, holidays, and peak periods.
• Legally authorized to work in the United States.

Responsibilities

• Talent Management — Selecting, hiring and developing the best talent and mentoring to deliver a great customer experience.
• Results Driven — Owning your numbers and the store's commitments; analyze metrics daily and coach in the moment.
• Running store operations — opening/closing, staffing, cash handling, and ensuring store uptime.
• Customer Focus — Delighting customers and resolving issues on the floor.
• Relationship Building — Build strong relationships with team and peers.

Skills

Sales leadership

Customer service

Team development

Coaching

Goal setting

Education

High school diploma or GED

Job description

Victra-Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, coach sales staff, and drive performance. You will own daily sales goals, mentor associates, and ensure a high‑quality customer experience in a fast-paced wireless retail environment.

The role involves daily operations management, staffing decisions, and maintaining store standards while working evenings and weekends as needed. A results-driven leader with strong communication skills will thrive here.