Retail Store Leader: Grow Talent & Customer Experience

Tailored Brands, Inc.; Grandville (MI); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid time off

Employee discount

Job summary

Tailored Brands, Inc. in Grandville, MI is seeking a Store Manager to lead a store team to achieve sales and service goals through coaching, training, and operational excellence.

You will recruit, develop, and motivate staff, maintain brand standards, oversee scheduling, and drive the customer experience with data-informed decisions.

This role requires leadership, strong communication, and a proven ability to train high-performing teams in a fast-paced retail environment.

Qualifications

• 3+ years leading retail teams.
• Strong leadership and communication skills.
• Self-motivated and results-driven.
• Ability to train and develop staff.
• Proficient with POS systems and MS Office.

Responsibilities

• Lead store staff to meet sales, service, and ops goals.
• Set clear performance expectations and train team.
• Recruit for store and foster inclusive environment.
• Develop game plans and follow up on execution.
• Collaborate with regional leadership on improvements.

Skills

Retail leadership

Customer service

Communication

Training & development

Tech & POS

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Grandville, MI is seeking a Store Manager to lead a store team to achieve sales and service goals through coaching, training, and operational excellence.

You will recruit, develop, and motivate staff, maintain brand standards, oversee scheduling, and drive the customer experience with data-informed decisions.

This role requires leadership, strong communication, and a proven ability to train high-performing teams in a fast-paced retail environment.