Retail Store Leader: Grow Sales & Team Excellence

T-Mobile; Hays (KS); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and stock grants

Paid time off and holidays

Employee discounts

Job summary

T-Mobile is seeking a Store Manager to lead all aspects of a retail store, guiding customer engagement and business performance. You will supervise hiring, scheduling, training, and coaching to maintain high standards.

The role requires overseeing marketing, loss prevention, and labor management to drive sales, service, and efficiency, while building a productive environment that supports growth and loyalty.

Qualifications

• High School Diploma/GED (Required).
• 2-4 years management experience in retail sales (Preferred).
• 2-4 years sales & sales management experience (Preferred).

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Retail management experience

Sales management experience

Customer service coaching

Job description

T-Mobile is seeking a Store Manager to lead all aspects of a retail store, guiding customer engagement and business performance. You will supervise hiring, scheduling, training, and coaching to maintain high standards.

The role requires overseeing marketing, loss prevention, and labor management to drive sales, service, and efficiency, while building a productive environment that supports growth and loyalty.