Retail Store Leader - Grow People & Results

T-Mobile; Centralia (WA); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Sales incentives

Benefits: medical, dental, and vision

401(k)

Paid time off & holidays

Job summary

T-Mobile USA, Inc. is seeking a Store Manager to oversee all store operations, drive sales, customer engagement, and business performance in a retail location.

You will lead hiring, scheduling, training, and coaching, manage staffing, labor controls, marketing, and loss prevention, and monitor store programs to achieve targets and ensure a positive customer experience. This role requires building a productive team, maintaining brand standards, and delivering strong results with incentives and

Qualifications

• High school diploma or GED required.
• 2–4 years of management experience in retail sales (preferred).
• 2–4 years of sales and sales management experience (preferred).
• Legally authorized to work in the United States.

Responsibilities

• Lead employee development and coaching to improve customer interactions and ensure training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Perform other duties/projects as assigned by management.

Skills

Leadership

Coaching

Customer service

Team management

Retail sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store Manager to oversee all store operations, drive sales, customer engagement, and business performance in a retail location.

You will lead hiring, scheduling, training, and coaching, manage staffing, labor controls, marketing, and loss prevention, and monitor store programs to achieve targets and ensure a positive customer experience. This role requires building a productive team, maintaining brand standards, and delivering strong results with incentives and