Retail Store Leader: Drive Sales & Service

academy

Raleigh, Apex (NC, NC)

Sur place

USD 70 000 - 90 000

Plein temps

Il y a 6 jours
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Résumé du poste

Academy Sports + Outdoors in Raleigh, NC is seeking a Sales Manager to lead a high-volume store, shaping how customers experience the Academy brand with a focus on service, execution, and profitability.

You will coach a diverse team of leaders and team members, balance customer service with policy adherence, and drive improvements using performance data. This role requires a strong retail background and a commitment to safety and compliance.

Qualifications

  • Bachelor's degree in a related field preferred.
  • Minimum of 3 years of relevant leadership or management experience required.
  • Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
  • Strong customer service mindset with effective communication and problem-solving skills.
  • Business acumen with an understanding of sales performance, labor planning, and profitability.
  • Ability to interpret reports and use metrics to inform decisions and priorities.

Responsabilités

  • Lead day-to-day operations of a high-volume retail store for consistent sales, service, and execution.
  • Coach, develop, and inspire a diverse team of leaders and team members with training and accountability.
  • Plan and adjust strategies using sales metrics, labor plans, and inventory insights to improve productivity and profitability.

Connaissances

Customer Service
Management
Workforce Management
Driving Results
Operations

Formation

Bachelor's degree in a related field

Description du poste

Academy Sports + Outdoors in Raleigh, NC is seeking a Sales Manager to lead a high-volume store, shaping how customers experience the Academy brand with a focus on service, execution, and profitability.

You will coach a diverse team of leaders and team members, balance customer service with policy adherence, and drive improvements using performance data. This role requires a strong retail background and a commitment to safety and compliance.

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