Store Sales Leader - Elevate Team & Customer Experience

Academy Sports and Outdoors; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Academy Sports + Outdoors is seeking a Sales Manager to lead a high-volume retail store, overseeing Hardlines and Softlines and translating business goals into actionable priorities. You will coach a diverse team, drive sales, and uphold safety and policy standards on the sales floor.

The role requires a bachelor’s degree (preferred) and at least 3 years of leadership experience, with strong analytics, customer service, and teamwork skills.

Qualifications

• Bachelor’s degree preferred; minimum of 3 years of leadership or management experience.
• Proven track record leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong customer service mindset with effective communication and problem-solving skills.
• Business acumen with understanding of sales performance, labor planning, and profitability.
• Ability to interpret reports and use metrics to inform decisions and priorities.
• Working knowledge of inventory systems, payroll processes, and Microsoft Office applications.
• Sound judgment and decision-making skills in fast-paced, high-traffic environments.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Team-first attitude; ready to step in wherever needed.

Responsibilities

• Lead day-to-day performance of a high-volume retail store, shaping customer experience.
• Oversee Hardlines and Softlines; translate goals into clear priorities for sales, merchandising, and operations.
• Coach, develop, and inspire a diverse team of leaders and team members with training and accountability.
• Use sales metrics, labor plans, and inventory insights to plan and adjust strategies for productivity and profitability.
• Maintain policies, safety standards, and regulatory requirements across the store.

Skills

Customer Service

Management

Workforce Management

Driving Results

Operations

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Academy Sports + Outdoors is seeking a Sales Manager to lead a high-volume retail store, overseeing Hardlines and Softlines and translating business goals into actionable priorities. You will coach a diverse team, drive sales, and uphold safety and policy standards on the sales floor.

The role requires a bachelor’s degree (preferred) and at least 3 years of leadership experience, with strong analytics, customer service, and teamwork skills.