Store Leader: Drive Sales, Elevate Customer Experience

Charter Communications; Cincinnati (OH); On-site; USD 26,000 - 46,000; Full time

Job summary

Charter Communications, operating under Spectrum, is seeking an Assistant Store Manager to lead a fast-paced retail team and drive sales while delivering an outstanding customer experience. You will coach and empower employees, manage daily operations, and ensure inventory control and policy compliance.

The role emphasizes leadership, team development, and delivering top-tier service in a retail environment.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Proven track record driving sales and delivering exceptional customer service.
• Ability to recruit, train and mentor staff while ensuring policy compliance.

Responsibilities

• Lead and inspire the store team to hit sales goals and deliver top-tier customer service.
• Coach and develop employees to improve performance and retain customers.
• Oversee daily store operations, staffing, scheduling and policy compliance.
• Ensure operational excellence and accurate inventory management across shifts.
• Create an exceptional in-store experience reflecting the Spectrum brand.

Skills

Retail leadership

Team building

Customer service

Sales coaching

Communication

Tech familiarity

Education

High School Diploma

Bachelor’s degree (preferred)

Tools

POS systems

Inventory software

Job description

Charter Communications, operating under Spectrum, is seeking an Assistant Store Manager to lead a fast-paced retail team and drive sales while delivering an outstanding customer experience. You will coach and empower employees, manage daily operations, and ensure inventory control and policy compliance.

The role emphasizes leadership, team development, and delivering top-tier service in a retail environment.